Left (JOE Chau, 52923375)

Right (CHRIS Fung, 53013421)

ABOUT US
JOE Chau, 52923375

Hi everyone, I am Joe Chau. I have been working at the Hong Kong Jockey Club for 8 years. Recently, I am one of the in charge of the retail branch and now I have to manage the call centre operation in the Sha Tin Racecourse. Thus, it is my responsibility to manage the mass customer flow, large cash flow and huge staff pool. 

I always remind myself. The customers of the Hong Kong Jockey Club is different from other industry. Many of them have uniquely more product knowledge than me! Thus, I always have to refresh and upgrade myself to catch the ever-increasing customer demand.

The program of the Master's Degree in Organizational & Change Management (MSOCM) at CityU gives me a valuable chance to enhance myself in different aspects of Management. It also provides me a platform to meet expertise (my classmates) in different industries. I do enjoy this valuable learning life these two year at the CityU.

Actually, I am an outgoing person. During my leisure time, I love playing sports, e.g., playing basketball, muay Thai boxing, running. To broaden my horizon, I enjoy traveling very much. Surprising, I am interested in drawing. My pictures are posted at my office! If anyone gets the same hobby with me. Please call me to join with you, thank you.